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Frequently Asked Questions - FAQ

Frequently Asked Questions - FAQ

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Registration

1) I am trying to register, but it says my email is already in use.

It is not possible to register with the same email twice. If you have already subscribed to an auction house of Bid Inside Network, you can simply login to another Network site using the same email (or username) and password and ask to partecipate.

2) I am trying to register, but it says my username is already in use.

If the username is already in use, it will be necessary to choose a different one. If you have already subscribed to an auction house of Bid Inside Network, you can simply login to another Network site using the username (or email) and password and ask to partecipate.

3) While registering on an auction house website, an error message is displayed and some fields turn red. What does it mean?

All fields marked with an asterisk are required, so it is necessary to make sure they are filled in correctly. The password must be at least 8 characters long, it must contain at least one lowercase letter (e.g. a, b, etc.), one uppercase letter (e.g. A, B, etc.), one digit (e.g. 1, 2, etc.) and one special character (e.g. $, #, @, ! etc.). The VAT, which is marked with two asterisks, is not mandatory if you are a private person.

4) I would like to register on an auction house website which is part of the Bid Inside network: while registering, it asks to list some references. I have never taken part in an auction before, so I have none. What can I do?

Whether it is not possible to list other auction houses’ references, nonetheless it is advisable to fill in the field mentioned above, in order to explain the situation. It will be up to the auction house to take charge of the registration request, approving or rejecting it.

5) I am already registered on an auction house website. Now I want to register on another one, which is part of the Bid Inside network too. Do I need a new registration?

No, You don’t. You just have to login with the same credentials used for the auction house which you are already registered on. Once you have logged in, tick Yes to the question “Do You wish to register on this website?”.

6) I remember to have registered on an auction house website. However, if I log in I am unable to access it. What can I do?

In order to check your registrations, it is always possible to log in to Bid Inside portal and go to the “Subscriptions” section. However, this is only a reminder. For more detailed information it is necessary to visit the single auction houses’ websites. The credentials you need to log in to those websites are the same for each auction house belonging to the Bid Inside network. If you can’t log in with your credentials, it is possible that your account has been rejected by the auction house. If this situation may occur, we suggest contacting them directly.

Bids

1) I registered on an auction house website, but I am still unable to place bids. What can I do?

Once you have registered on an auction house website, your account status is generally on “waiting for approval”. This means that the auction house reserves the right to take into account the references before the user is able to place bids. The approval time varies depending on each auction house, and is notified by email. Please note! If you aren't receiving any email, please check your Spam folder.

2) I would like to extend my expense limit. What can I do?

Some auction houses assign an expense limit to users . You cannot change this value on your own but, if you’d like to, we suggest contacting the auction house directly.

3) I placed some bids during an auction but I can’t tell if I am the winner.

Some auction catalogues published on our portal don’t show what is the current winning bid. Therefore, while participating in some auctions it is not possible to know if the bid placed is winning.

Account

1) I registered using an old email address. Can I replace it with a new one?

Yes, you can. Once you have logged in, it is possible to change the email address associated with your account. The new address mustn’t be already in use on another account.

2) While registering I typed my name/surname wrong. Can I change it?

Yes, you can. By logging in to Bid Inside with your username and password and clicking on “Edit profile” it is possible to change or update your personal data.

Login

1) I forgot my password, how do I reset it?

By clicking on “Forgot your password?” on the login page you will receive an email with a link that will allow you to reset your password. Click on the link to create a new password. Please note! If you aren't receiving any email, please check your Spam folder.

2) I logged in to the Bid Inside portal and accessed my account. However, if I click on an auction house website I am no more logged in. Is it normal?

Yes, it is. The portal and single auction houses’ access are independent. If you’re not connected, it is necessary to log in again to each auction house website.

SUPPORT

For assistance with registration or other issues and information, you can write to support@bidinside.com.

Next Live auctions

Next Live Auctions on Bid Inside:

15-17 Apr. 15:00 CEST

InAsta s.p.a.
E-Live Auction 111

16 Apr. 15:00 CEST

Filatelia Gazzera
E-Live Auction April 2024

17 Apr. 15:00 CEST

Gregory's Casa d'Aste
Auction 70

18 Apr. 15:00 CEST

Bertolami Fine Art
Auction 293

19 Apr. 14:00 CEST

Sima Srl
Auction 3

19 Apr. 15:00 CEST

Bertolami Fine Art
Auction 294

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Auctions Highlights

Nomisma Aste
Lot 2384 - DIAMANTE naturale. 2ct. Colore D, purezza IF. Misure ...
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Sima Srl
Lot 712 - REGNO D’ITALIA VITTORIO EMANUELE III (1900-1943) 100 ...
Auction 3 - Savoy
Starting price: 7.500,00 EUR
Gerhard Hirsch Nachfolger
Lot 1064 - Ludwig I. 1825-1848, München.Inngold-Dukat 1830 ...
Auction 389 - Coins and Medals - BAYERN, KÖNIGREICH
Starting price: 6.000,00 EUR
Katz Auction
Lot 413 - Officer`s saber of the Caucasian type, model 1913. ...
Katz Auction 122 - Weapons
Starting price: 25.000,00 EUR
Höhn - Münzhandlung ...
Lot 1995 - Brandenburg-AnsbachKarl Wilhelm Friedrich 1729-1757 ...
Numismatic Auction 103 - German coins
Starting price: 11.250,00 EUR
Numiscorner
Lot 208 - France, Louis XIII, 2 louis d'or, LVDO, 1640, ...
Auction #1 - The Fundamental - Coins - France - Royals
Starting price: 20.000,00 EUR
Tuscanphila Aste SRLs
Lot 650 - DLR Tir. Di Londra 30 c. bruno Sass L19 ampio Bdf ...
E-Live Auction 6 - Regno
Starting price: 9.000,00 EUR
Numismatica Ranieri ...
Lot 476 - REGNO D’ITALIA Vittorio Emanuele III, 1900-1943. 5 ...
Online Auction 17 - Savoy Coins
Starting price: 5.000,00 EUR
Sima Srl
Lot 542 - ROMA - CLEMENTE VII (1523-1534), Parma- Giulio - Dr. ...
Auction 3 - Mints
Starting price: 10.000,00 EUR
Bertolami Fine Art
Lot 187 - Portogallo, Ordine della Torre, Gran Collare in ...
Auction 296 - Militaria
Starting price: 5.800,00 EUR
Nomisma Aste
Lot 2317 - AUDEMARS PIGUET Royal Oak Offshore Chronograph - T3 - ...
Wines, Spirits and Watches Auction - Watches
Starting price: 17.500,00 EUR
Nomisma Aste
Lot 559 - Vittorio Amedeo III (1773-1796) Carlino da 5 doppie ...
Auction 6 - Savoy
Starting price: 40.000,00 EUR
Nomisma Spa
Lot 1731 - USA Medaglia 1969 Apollo 11 - AU marcato 900 (g 70,25 ...
E-Live Auction 35 - Foreign medals
Starting price: 7.500,00 EUR
Varesi Srl
Lot 604 - VITTORIO EMANUELE II, Re d`Italia (1861-1878) 100 ...
Numismatic Auction 83 - Savoy
Starting price: 14.000,00 EUR
Höhn - Münzhandlung ...
Lot 3846 - Sachsen-Kurlinie ab 1547 (Albertiner)Johann Georg II. ...
Numismatic Auction 104 - German coins and medals
Starting price: 31.500,00 EUR
Höhn - Münzhandlung ...
Lot 4225 - Sachsen-Kurlinie ab 1547 (Albertiner)Friedrich August ...
Numismatic Auction 104 - German coins and medals
Starting price: 18.000,00 EUR
Coins.ee
Lot 152 - Russia gold prize Medal 1869 - "For Labor in ...
Auction Aurum Edition 1 - World Coins
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Nomisma Aste
Lot 1603 - Pio VI (1775-1799) Bologna - 10 Zecchini 1787 An. XII ...
Auction 7 - Paolo Benatti Collection
Starting price: 8.000,00 EUR
Höhn - Münzhandlung ...
Lot 3784 - Sachsen-Kurlinie ab 1547 (Albertiner)Johann Georg I. ...
Numismatic Auction 104 - German coins and medals
Starting price: 14.400,00 EUR
Filatelia Sammarinese
Lot 706 - OCCUPAZIONE BRITANNICA DELLE COLONIE - British ...
Public Auction 10th-11th May 2024 - COLONIE ITALIANE - FRANCOBOLLI
Starting price: 12.500,00 EUR

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f_order_by	Bid Inside	The f_order_by cookies store the sorting parameter selected by the user in the pages where there are lists	When the browsing session ends
f_order_dir	Bid Inside	The f_order_dir cookies store the ordering direction chosen by the user in the pages where there are lists	When the browsing session ends
f_auhCat	Bid Inside	The f_auhCat cookie stores auction houses category visited by the user in the auction-houses page	When the browsing session ends

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Frequently Asked Questions - FAQ

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